CLOSE CALLS by Carl Macrae

“This book offers one of the best discussions of the nature of organisational safety I have ever read” - James Reason

“Close Calls is a superb piece of work... and will particularly benefit those working in healthcare safety” - Don Berwick

“Macrae has made the invisible visible and in doing so, has created a beautifully written book that is required reading” - Karl Weick

“This book will be of enormous value to all industries that aspire to the aviation safety culture” - Andrew Hopkins